Your privacy matters

Privacy Policy

This Privacy Policy explains how La Lotería Mexican Bar & Grill collects, uses, and protects information when you visit our website. Last updated: September 22, 2026.

Information we collect

We collect information you choose to give us — such as your name, email address, phone number, and event or catering inquiries — when you contact us through our website, by phone, or in person. We may also collect basic technical information automatically, like your browser type, device information, IP address, and pages visited, to help improve the website experience.

How we use your information

  • Respond to your questions, reservations, catering requests, and job inquiries.
  • Process and fulfill orders or event bookings.
  • Improve our website, menu, and customer service.
  • Send occasional updates or promotions, only if you have opted in.

How we share information

We do not sell or rent your personal information. We only share information with trusted service providers who help us operate our business — such as website hosting, reservation platforms, or email delivery — and only when necessary. We may also disclose information if required by law.

Marketing emails and consent

We only send promotional emails to people who have checked the consent box on our sign-up form. We keep a record of that consent, including the date and the exact wording you agreed to. We do not add anyone to our list without their permission, and we do not buy, sell, rent, or share email lists.

Every promotional email we send comes from La Lotería Mexican Bar & Grill, uses an accurate “from” name and subject line, and includes our mailing address at 540 E 81st Ave, Merrillville, IN 46410 along with a working unsubscribe link. You can opt out at any time on our unsubscribe page, by clicking the link in any email, or by emailing us — we honor every request promptly. Unsubscribing from promotions does not stop replies about your reservation, catering order, or job inquiry.

Cookies and tracking

Our website may use cookies and similar technologies to understand how visitors use the site and to improve functionality. You can adjust your browser settings to refuse cookies, though some features may not work as intended.

Data security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children’s privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will remove it.

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review the policy periodically.